FAQ
Frequently Asked Questions
1. How do I place an order?
To place an order, simply browse our website and add the desired items to your cart. Once you're ready to checkout, follow the prompts to enter your shipping and payment information. After completing the checkout process, you'll receive an order confirmation email with all the details.
2. What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we also offer the option to pay with PayPal, Apple Pay and Shop Pay for added convenience.
3. Can I track my order?
Yes, absolutely! Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery through our website or the carrier's website.
5. Do you offer international shipping?
Yes, we offer international shipping to select countries. During checkout, you will have the option to enter your delivery address, and shipping rates will be calculated based on your location.
6. How can I contact customer support?
Our dedicated customer support team is here to assist you with any questions or concerns you may have. You can reach us via email at info@yourhomebutbetter.com or through our Contact Us page. We strive to respond to all inquiries within 24 hours.
8. Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk orders on select products. Please contact our sales team at info@yourhomebutbetter.com for more information and to discuss your specific needs.
9. How do I know if a product is in stock?
Each product page on our website displays real-time inventory status. If a product is out of stock, you will see a notification indicating when it is expected to be available again.
10. Can I change or cancel my order after it has been placed?
Once an order has been placed, changes or cancellations may not always be possible as we strive to process and ship orders as quickly as possible. However, please reach out to our customer support team as soon as possible, and we will do our best to accommodate your request.
If you have any other questions or need further assistance, please don't hesitate to reach out to us. We're here to help!
1. How do I place an order?
To place an order, simply browse our website and add the desired items to your cart. Once you're ready to checkout, follow the prompts to enter your shipping and payment information. After completing the checkout process, you'll receive an order confirmation email with all the details.
2. What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we also offer the option to pay with PayPal, Apple Pay and Shop Pay for added convenience.
3. Can I track my order?
Yes, absolutely! Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery through our website or the carrier's website.
5. Do you offer international shipping?
Yes, we offer international shipping to select countries. During checkout, you will have the option to enter your delivery address, and shipping rates will be calculated based on your location.
6. How can I contact customer support?
Our dedicated customer support team is here to assist you with any questions or concerns you may have. You can reach us via email at info@yourhomebutbetter.com or through our Contact Us page. We strive to respond to all inquiries within 24 hours.
8. Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk orders on select products. Please contact our sales team at info@yourhomebutbetter.com for more information and to discuss your specific needs.
9. How do I know if a product is in stock?
Each product page on our website displays real-time inventory status. If a product is out of stock, you will see a notification indicating when it is expected to be available again.
10. Can I change or cancel my order after it has been placed?
Once an order has been placed, changes or cancellations may not always be possible as we strive to process and ship orders as quickly as possible. However, please reach out to our customer support team as soon as possible, and we will do our best to accommodate your request.
If you have any other questions or need further assistance, please don't hesitate to reach out to us. We're here to help!